Shipping policy

Shipping Policy

We carefully pack all plants to ensure they arrive safely and in the best possible condition.

Processing Time

Orders are usually processed within 1–3 business days.

Shipping

We ship throughout Europe. Shipping times may vary depending on your location and the shipping carrier.

Estimated delivery times:

  • Netherlands: 1–2 business days
  • Europe: 2–7 business days

Plant Condition

Plants are living products and may vary slightly in size, shape, and variegation from the photos shown.

Minor cosmetic imperfections caused during transport are normal and do not affect the health of the plant.

Weather & Delays

We are not responsible for shipping delays caused by carriers, customs, weather conditions, or other circumstances outside our control.

Incorrect Address

Please make sure your shipping address is correct before placing an order. We are not responsible for lost packages due to incorrect address information.

Damaged Orders

If your order arrives seriously damaged, please contact us within 24 hours after delivery with clear photos of the plant and packaging.