Shipping policy
Shipping Policy
We carefully pack all plants to ensure they arrive safely and in the best possible condition.
Processing Time
Orders are usually processed within 1β3 business days.
Shipping
We ship throughout Europe. Shipping times may vary depending on your location and the shipping carrier.
Estimated delivery times:
- Netherlands: 1β2 business days
- Europe: 2β7 business days
Plant Condition
Plants are living products and may vary slightly in size, shape, and variegation from the photos shown.
Minor cosmetic imperfections caused during transport are normal and do not affect the health of the plant.
Weather & Delays
We are not responsible for shipping delays caused by carriers, customs, weather conditions, or other circumstances outside our control.
Incorrect Address
Please make sure your shipping address is correct before placing an order. We are not responsible for lost packages due to incorrect address information.
Damaged Orders
If your order arrives seriously damaged, please contact us within 24 hours after delivery with clear photos of the plant and packaging.